Website Terms and Disclaimer

Effective Date: July 25, 2026

Welcome to Hartel Automation. By using this website, you agree to the following terms and disclaimer.

1. Website Purpose

This website provides general information about Hartel Automation and its AI workflow automation services for local service businesses.

Hartel Automation helps service businesses explore practical AI-assisted workflows for missed-call follow-up, online inquiry response, estimate follow-up, review requests, customer intake, draft response preparation, and related business processes.

2. No Guarantee of Results

Hartel Automation may help businesses improve workflow organization, follow-up processes, draft response preparation, review-and-approve systems, and automation planning.

Hartel Automation does not guarantee revenue, leads, reviews, sales, rankings, business growth, cost savings, response rates, or specific financial results.

3. No Legal, Tax, Accounting, or Financial Advice

Information on this website is for general business information only.

Nothing on this website is legal, tax, accounting, financial, insurance, or compliance advice.

Business owners should consult qualified professionals for legal, tax, accounting, insurance, or compliance questions.

4. AI Workflow Services

Hartel Automation may use AI-assisted tools to help prepare workflow plans, lead summaries, draft responses, sample-data demonstrations, internal review packages, and automation processes.

AI-generated content may contain errors and should be reviewed before use.

Clients remain responsible for reviewing and approving customer-facing messages, business decisions, workflow actions, and any use of AI-generated content.

5. Client Approval Required

Hartel Automation’s recommended approach starts with safe sample-data demos and review-and-approve workflows when appropriate.

Real client data, customer data, external tool connections, email sending, SMS sending, publishing, workflow activation, or production use should only occur after clear client approval.

6. No Automatic Sending Unless Approved

Hartel Automation does not recommend automatic customer-facing message sending unless the client has clearly approved that exact function.

If automatic sending is not approved, workflows should remain draft-only or review-and-approve.

7. Website Contact Form

Submitting a contact form does not create a client relationship, service agreement, partnership, employment relationship, or obligation for Hartel Automation to provide services.

A formal proposal, scope of work, approval, or written agreement may be required before paid work begins.

Please do not submit sensitive personal information, passwords, private login details, API keys, confidential customer data, or private business records through the website contact form.

8. Third-Party Tools

Hartel Automation may discuss or use third-party tools such as website platforms, email systems, CRM systems, workflow automation tools, hosting services, AI tools, calendar tools, and other business software.

Hartel Automation is not responsible for outages, pricing changes, policy changes, account limitations, data practices, security issues, or service interruptions caused by third-party tools.

9. Client Responsibilities

Clients are responsible for:

- Reviewing workflow plans before approval

- Reviewing AI-generated drafts before use

- Approving use of real customer data before it is used

- Approving external tool connections before they are connected

- Approving message sending before any sending is enabled

- Providing accurate business information

- Complying with laws, industry rules, customer communication rules, privacy obligations, and platform terms that apply to their business

10. Sample Data Demonstrations

Hartel Automation may create sample-data demos using fictional example leads, fictional business scenarios, and internal test workflows.

Sample-data demos are for planning and demonstration only.

A sample-data demo is not a production system and should not be treated as approved for real client data, customer contact, or automatic sending.

11. Limitation of Liability

Use of this website is at your own risk.

Hartel Automation is not responsible for damages, losses, claims, business interruptions, lost profits, lost opportunities, or other harm resulting from use of this website or reliance on general information provided here.

12. Changes to These Terms

Hartel Automation may update these Website Terms and Disclaimer from time to time.

Updates will be posted on this page with a revised effective date.

13. Contact

Raymond Hartel

Hartel Automation

Buffalo, NY

contact@hartelautomation.com

https://hartelautomation.com