Privacy Policy
Effective Date: July 25, 2026
Hartel Automation respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your information.
1. Who We Are
Hartel Automation provides practical AI workflow automation services for local service businesses.
Business Name:
Hartel Automation
Owner:
Raymond Hartel
Website:
Email:
Business Location:
Buffalo, NY
Service Area:
Local service businesses across the U.S.
2. Information We Collect
Hartel Automation may collect information you choose to provide through our website contact form, email, phone, or direct communication.
This may include:
- Your name
- Business name
- Email address
- Phone number
- Website address
- Business type
- Service area
- Information you include in your message
- Details about your business needs, follow-up process, lead handling, customer intake, review request process, estimate follow-up, or automation goals
Please do not submit sensitive personal information through the website contact form.
Please do not submit passwords, private login details, API keys, financial account information, medical information, Social Security numbers, or other sensitive information through the website contact form.
3. How We Use Information
Hartel Automation may use the information you provide to:
- Respond to your inquiry
- Communicate with you about your request
- Schedule or discuss a free automation review
- Understand your business needs
- Prepare sample automation ideas
- Prepare workflow recommendations
- Prepare proposals or service information
- Provide customer support
- Improve our website, services, and internal business processes
- Maintain business records
4. Contact Form Information
If you submit the website contact form, your message may be sent to Hartel Automation by email or processed through the website platform used to operate this site.
We use contact form information to respond to your request and manage business communication.
Submitting a contact form does not create a client relationship, service agreement, or obligation for Hartel Automation to provide services.
5. AI-Assisted Workflow Services
Hartel Automation may use AI-assisted tools to help prepare workflow plans, lead summaries, draft responses, automation ideas, business process notes, and sample-data demonstrations.
AI-generated content should be reviewed before use.
Hartel Automation’s workflow approach is designed to keep the business owner or authorized client representative in control before customer-facing actions occur.
Real client data, external tool connections, message sending, publishing, or workflow activation should only occur after clear client approval.
6. Sample Data and Client Data
Hartel Automation may create sample-data demonstrations using fictional example leads, fictional business examples, and internal test workflows.
Sample-data demos do not require real customer information.
Real client or customer data should only be used after the client clearly approves that use.
Clients should not provide confidential customer data, login credentials, private business records, or sensitive information until the scope, purpose, and approval for that data use are clear.
7. Cookies and Website Data
This website may use basic cookies or similar technologies provided by the website hosting platform or related services.
Cookies may help the website function properly, understand general website activity, improve performance, or support basic site features.
If analytics, advertising pixels, or additional tracking tools are added later, this Privacy Policy should be updated to explain those tools.
8. Third-Party Service Providers
Hartel Automation may use third-party service providers to operate the website, manage email, host business tools, provide workflow automation services, support AI-assisted work, or manage business communication.
These providers may process limited information only as needed to provide their services.
Examples may include website hosting, email hosting, workflow automation platforms, AI tools, cloud hosting, scheduling tools, payment tools, or business software providers.
Hartel Automation does not control the privacy practices of third-party websites or services that are not operated by Hartel Automation.
9. How Information May Be Shared
Hartel Automation does not sell personal information.
Hartel Automation may share limited information only when reasonably necessary to:
- Respond to your request
- Provide services you requested
- Use trusted service providers
- Comply with legal obligations
- Protect the rights, safety, or security of Hartel Automation, clients, or others
- Complete business operations with your approval
10. Data Security
Hartel Automation takes reasonable steps to protect information provided to us.
However, no website, email system, workflow tool, cloud service, or online communication method can be guaranteed to be completely secure.
Hartel Automation encourages clients and website visitors not to send sensitive information through the website contact form or regular email unless appropriate safeguards are in place.
11. Data Retention
Hartel Automation keeps business inquiry information only as long as reasonably needed for business purposes, communication, recordkeeping, service delivery, dispute prevention, or legal obligations.
Information that is no longer needed may be deleted, archived, or securely stored according to business needs.
12. Your Choices
You may contact Hartel Automation to request that we update, correct, or delete information you provided, unless we need to keep it for legitimate business, recordkeeping, security, or legal reasons.
To make a request, contact:
13. Email Communication and Opt-Out
Hartel Automation may contact businesses about services that may be relevant to their operations.
If you receive a business outreach email from Hartel Automation and do not want future marketing outreach, you may reply “unsubscribe” and Hartel Automation will not contact you again for marketing outreach.
Commercial outreach emails from Hartel Automation should include accurate sender information, a valid physical mailing address, and a clear opt-out method.
14. State Privacy Rights
Depending on where you live or operate, you may have privacy rights under applicable state law.
You may contact Hartel Automation at contact@hartelautomation.com with privacy-related questions or requests.
15. Children’s Privacy
Hartel Automation does not knowingly collect personal information from children under 13.
This website and Hartel Automation’s services are intended for business owners, operators, managers, and adult representatives of businesses.
16. Links to Other Websites
This website may contain links to third-party websites or services.
Hartel Automation is not responsible for the privacy practices, content, policies, or security of third-party websites.
17. Changes to This Privacy Policy
Hartel Automation may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.
18. Contact Us
If you have questions about this Privacy Policy, contact:
Raymond Hartel
Hartel Automation
Buffalo, NY
Hartel Automation
Practical AI workflow automation for local service businesses.
Based in Buffalo, NY Serving local service businesses across the U.S.
Email: contact@hartelautomation.com
Privacy Policy | Website Terms
© 2026 Hartel Automation - Simple, practical AI workflows for service businesses that depend on calls, estimates, reviews, and fast follow-up.
LOCAL REVENUE RECOVERY